5 4/11/2017

I want to thank Honest 1 auto care for providing excellent customer service and beyond. I brought my BMW in for break service, front end alignment, and inspection along with any other service needs my car was in need of. My initial contact was Taylor, instantly he made me feel like a valued customer simply because he took the time to listen to all my needs and concerns regarding my auto repair concerns. I've had in the past some very negative experiences when it came to un-needed repairs and huge bills that came along with it. So, it would be understandable why I would have cause to be a bit weary about auto repair establishments being honest with me about any diagnosis regarding my vehicle. Well, I can truly say with ease as well as thanking God for directing me in the path of Honest 1 auto care. Taylor took the time to explain and show me why the work on my car was needed...that alone gave me a sense of reassurance I had my BMW in good capable hands. I would like to show my appreciation to Brian the owner for the courtesy ride back home while my car was being serviced. I want to thank Darious who worked on my car for staying after hours going beyond and above to put my mind at ease regarding other concerns I had about my car. I also want to thank Terry and I pray I got his name correct for staying as well with his willing efforts to get my status on my dashboard reset. I want to thank Taylor the office manager for leading by example and giving excellent customer :service and support. These guys must love what they do because not once did I feel like an inconvenience to them. I say that because they had locked up the garage and the building just to open it up again to satisfy my concerns...not one of them complained or made me feel I needed to return the following day for them to look at my concerns. I highly recommend Honest-1 auto care for all your care repair needs because they naturally respresent the name of the business with great honor and respect towards their customers. I have found a permenant auto care for my BMW needs. Oh! did I mention they are truly reasonable in their prices and offered $100 off my service bill. Thank all of you for all you have done in making my auto care needs a great experience. Lynn

Lynn, Thank you for leaving such a great review. Knowing that a customer feels the way that you do after doing business with us, is why we decided to get into this business. It is always a pleasure to see you walk through our doors, and we look forward to seeing you on your next visit. Thank you, Brian and Michelle Johnson Honest-1 Auto Care Copperfield
5 4/10/2017

Very trustworthy,will be a repeat customer

Alex, thank you for taking the ime to leave a great review. Brian and Michelle Johnson Honest-1 Auto Care Copperfield
5 4/2/2017

The customer service was exceptional. I was looking for a new mechanic to take care of my car. I look forward to working with this team in the future.

Teea, thank you for taking the time to leave such a great review and we look forward to seein you in the future.. Brian and Michelle Johnson Honest-1 Auto Care Copperfield
5 3/31/2017

Great customer service and care. They have drop off service and the repair was quick. I would use them again.

Sonya, thank you for taking the time to leave such a great review. Brian and Michelle Johnson Honest-1 Auto Care Copperfield
5 3/28/2017

1st time visiting and staff was super friendly. I was able to get in and out quickly without having a appointment for my State Inspection. They even left me a nice note and snack in the car. We definitely be returning.

Evie, thank you for taking the time to leave such a great review. Brian and Michelle Johnson Honest-1 Auto Care Copperfield
2.5 3/27/2017

I was happy with service I received from front office staff however, both times I took my truck in the service techs left grease stains on my arm rest console and door.

Maria, Thank you for taking the time to leave a review. I apologize that our service technician left stains on the arm rest, and completely understand your frustration. As business owners, we can assure you that this is not normal procedure, and that we have take steps to ensure that this does not happen again. We will also be contacting you about getting this cleaned up to your satisfaction. Thank you, Brian and Michelle Johnson Honest-1 Auto Care Copperfield
5 3/26/2017

Very friendly and attentive staff

J. thank you for leaving a great review. Brian and Michelle Johnson Honest-1 Auto Care Copperfield
5 3/25/2017

Great work, great place and great people!!!

Barbara, thank you for leaving a great review. Brian and Michelle Johnson Honest-1 Auto Care Copperfield
5 3/24/2017

Great customer service. Straight forward and honest. They will NOT sell you items or services you do not need. I highly recommend Honest 1 Auto Care of Copperfield to anyone!!!!

Stephen, Thank you for taking the time to leave a great review. And yes, we will not sell you what you do not need. Brian and Michelle Johnson Honest-1 Auto Care Copperfield
5 3/23/2017

Honest. Advised I did not need front brakes at this time. Showed me the brakes and explained why I didn't. Will return If I need any mechanical work. Shop was spotless and very Pro. Looking. Thanks for being honest.

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