Northwest Houston - Copperfield Texas
Auto Repair

updated hours:
Mon - Fri: 9:00 AM - 5:00 PM
Sat: 8:00 AM - 2:00 PM
5

Excellent, prompt service. The waiting area is clean and quiet which make waiting more pleasant. I also appreciate the snack area and drinks.

Eva, Thank you for taking the time to leave such a great review. Our customers comfort is important to us. We look forward to seeing you again. Thank you, Brian and Michelle Johnson

- Honest-1 Auto Care Copperfield
5

Great customer service! Great facility!

5

Service was excellent and thorough. Staff was very professional and friendly and the waiting facility was very comfortable. I was provided with a excellent report of all issues found with my vehicle and was given options I could select to resolve them. I would recommend this facility and will be back for more service in the future.

Donald, Thank you for taking the time to leave a review for us. We appreciate your business, and look forward to your next visit. Thanks again, Brian and Michelle Johnson

- Honest-1 Auto Care Copperfield
5

Great service, helpful staff. You get top of the line treatment here. Thank you very much!

Fernando, Thank you for leaving a great review with us. We look forward to seeing you in the future.

- Honest-1 Auto Care Copperfield
5

Copperfield Cy-Fair area may finally have landed an auto repair business that has a crew of honest staff that are actually in business to serve the community rather then rip them off. I recently had on the road breakdown and pulled into this shop. I watched them work the problems and the phones as if I was the most important customer they had. They quoted me very reasonable rate and had me up and out of there quickly. They didn't look for other repairs to add as most all shops do and they didn't press me to spend anything more on repairs then what was required. Brian the Manager was great in communicating what repair I needed and his team was underway fixing it promptly. This is a solid crew and will no doubt gain a strong following as they build their reputation. They have the word HONEST in their company name for a reason. They are clearly pushing that approach because it defines their business practice. They earned me as a customer from here on out. Strongly recommend

Michael, Thank you for the great comments. Its good to hear that the breakdown you had was worth the hassle. Looking forward to seeing you again. Thanks Brian and Michelle Johnson

- Honest-1 Auto Care Copperfield
5

I had heard about Honest-1 before, and was so excited that they opened a location in Copperfield. I was needing an oil change, and brought my car in. As a service, they performed a thorough inspection on my car, which I was so thankful for because I haven't had much maintenance done other than routine oil changes, and I'm at 90k miles. I'm always worried that there's some sort of problem that might make my car less than safe while I'm on the road. Taylor & Jerron kept me updated & gave me all the details- what aspects of my car are doing great, and what could be a safety concern down the line. Turns out, I only needed battery service! I will absolutely be bringing my car back in the future & am recommending this place to everyone! They even had a clean & comfy waiting area, clean bathrooms, free snacks and a thank you treat in my car when I checked out :)

5

I am very impressed with the service, care, and honesty at the Copperfield Honest-1 Auto Repair store in northwest Houston. We live a couple of hours west of Houston, but decided to take advantage of a recent trip to Houston to have our oil changed, tires rotated, and alignment checked. They found a leak in a tire which they fixed. They pointed out some unusual wear in the tires which they attributed to worn shocks. They did not pressure us to replace them then, but provided a reminder on the invoice when we checked out. Also because of the wear on the tires they suggested we not rotate the tires until we replaced the shocks. Most places I've been would have rotated the tires because we requested when we first came in. It is refreshing to have a repair shop that is honest enough to tell you want you do not need! Very Rare!

David, Thanks for the great comments, and the stop by our shop while you were in town. It was a pleasure to sit and chat with you and your wife. Hope that your vacation was all that you expected it to be. Thank you, Brian and Michelle Johnson

- Honest-1 Auto Care Copperfield
5

Service, Service & Service - Excellent.

Michael, Thank you for the great compliments. We look forward to seeing you on your next visit.

- Honest-1 Auto Care Copperfield
5

This place is great! They are so helpful here and have a loyalty program for oil changes which is great! They are very good at explaining what is wrong, if anything, with your vehicle. The oil change was quick and the waiting room was painless as well with a big tv, snacks and coffee/water. Will be coming here again in the future for my auto care!

Thank you for taking the time to leave such a great review. We are glad to hear that you have found a home for all of your auto repair needs.

- Honest-1 Auto Care Copperfield
5

Excellent customer service! I showed up a few minutes early before they opened and was waved inside instead of being asked to wait. After talking with the gentleman at the front desk and figuring out what was going to be done. The owner was kind enough to give me a lift home. After I stepped out of the car I realized that I had given them not only my car keys, but also my house keys... Mr. Bryan called the office and requested Mr. Taylor bring me the keys. Within 5 minutes of my initial call I was back in my home. I expected to wait a solid 15-20. I would HIGHLY recommend this specific store to anyone. On top of all that I only had a miniscule charge for the work being done. I was expecting to spend a few hundred, but they keep to their name! Thank you for the stuff you guys did today - Nick Hamilton

It was our pleasure Nick. Looking forward to seeing you again.

- Honest-1 Auto Care Copperfield
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