Bad Business--- I was referred to them by another mechanic for air conditioning repair. They replaced a part for $150.00 bucks and a couple of weeks later the air conditioning was not working. I took it back and they convinced me to pay another $700.00 bucks to fix the problem. A couple of days later it was not working right again. I took my my car back there and after 5 days I finally called them and they said for another $900.00 bucks they could fix it. Needless to say I took my car out of there. I am $850.00 bucks in the hole and still don't have a air conditioner that works correctly. Stay away! Horrible business. Update 7/1-- Air Conditioner has stopped working all together.
Dan, I understand your frustration and will try to once again explain everything surrounding the whole situation with your vehicle. In March when your vehicle was brought to us by your mechanic, he hired us to change your expansion block due to erratic pressures on your AC system that he diagnosed but did not have the equipment to do the repair himself. We made the repair based on his diag not ours as you and he had agreed. The AC was working correctly when it left our shop. Two months later when you brought the vehicle back to us your compressor was not electronically functioning; it was dead and had to be replaced. You were presented with a detailed diag and corresponding quote to replace the compressor and you agreed to do the repair. Two weeks ago when you brought your vehicle in again, your compressor was still functioning correctly, however your pressures were once again erratic which again is indicative of a restriction in your system. According to you, this was the same symptom that the vehicle had when your mechanic first diagnosed the vehicle. It took several days of test driving and running the vehicle to recreate the problem as it was an intermittent problem. Upon our technician’s diagnosis, you were given a detailed explanation of your vehicles dual AC system and how the process works on addressing a restriction problem in an AC system. You were given an accurate estimate to properly complete the repair. If you have any questions feel free to contact Brian at 281-968-4755.
- Honest-1 Auto Care Copperfield