Northwest Houston - Copperfield Texas
Auto Repair

UPDATED 2/1/2021
Mon - Fri: 7:00 AM - 6:00 PM
5

I brought my car in for the state inspection. It was completed in a timely manner. Waiting area was clean and comfortable.

Janice, Thank you for taking the time to leave us a review. We look forward to seeing you in the future.`

- Honest-1 Auto Care Copperfield
5

Always good, fast, friendly service and low prices. Great that they offer free wi-fi while you wait -- plus my daughter loved the "Skittles" they left as a thank you gift in the car when the work was finished!

Bethany, Thank you for taking the time to leave us a review. See you on your next visit.

- Honest-1 Auto Care Copperfield
5

Always a 5 star experience at Honest 1!!!!!

Brenda, Thank you for taking the time to leave us a review. We appreciate your business and look forward to your next visit.

- Honest-1 Auto Care Copperfield
5

Very friendly, explained everything in detail

Thank you for taking the time to leave a review. We appreciate your comments and look forward to see you on your next visit.

- Honest-1 Auto Care Copperfield
1

Bad Business--- I was referred to them by another mechanic for air conditioning repair. They replaced a part for $150.00 bucks and a couple of weeks later the air conditioning was not working. I took it back and they convinced me to pay another $700.00 bucks to fix the problem. A couple of days later it was not working right again. I took my my car back there and after 5 days I finally called them and they said for another $900.00 bucks they could fix it. Needless to say I took my car out of there. I am $850.00 bucks in the hole and still don't have a air conditioner that works correctly. Stay away! Horrible business. Update 7/1-- Air Conditioner has stopped working all together.

Dan, I understand your frustration and will try to once again explain everything surrounding the whole situation with your vehicle. In March when your vehicle was brought to us by your mechanic, he hired us to change your expansion block due to erratic pressures on your AC system that he diagnosed but did not have the equipment to do the repair himself. We made the repair based on his diag not ours as you and he had agreed. The AC was working correctly when it left our shop. Two months later when you brought the vehicle back to us your compressor was not electronically functioning; it was dead and had to be replaced. You were presented with a detailed diag and corresponding quote to replace the compressor and you agreed to do the repair. Two weeks ago when you brought your vehicle in again, your compressor was still functioning correctly, however your pressures were once again erratic which again is indicative of a restriction in your system. According to you, this was the same symptom that the vehicle had when your mechanic first diagnosed the vehicle. It took several days of test driving and running the vehicle to recreate the problem as it was an intermittent problem. Upon our technician’s diagnosis, you were given a detailed explanation of your vehicles dual AC system and how the process works on addressing a restriction problem in an AC system. You were given an accurate estimate to properly complete the repair. If you have any questions feel free to contact Brian at 281-968-4755.

- Honest-1 Auto Care Copperfield
5

My experience was very nice, easy, and fast. It was the best I have EVER delt with, for mechanical work. The staff is very polite and Honest!! Thanks!!

Mr. Delco, Thank you for taking the time to leave us a great review. We really appreciate the compliments, and look forward to seeing you on your next visit.

- Honest-1 Auto Care Copperfield
5

Your waiting area was clean and neat. It was a nice place to wait. The gentleman that inspected my car was pleasant and made me feel welcome. I'll be back!

Janice, Thank you for taking the time to leave a review and the compliments. See you on your next visit.

- Honest-1 Auto Care Copperfield
4.5

Service was prompt and my brake job was done in about an hour. Pricing was also very fair in comparison to other repair shops in the are. They take their time and show you exactly what they are having to change out and repair.

Thank you for taking the time to leave us a review. We strive to provide competitive pricing and a job done right.

- Honest-1 Auto Care Copperfield
5

I was very impressed with the staff and especially the owner. I had made an appointment on line for the next day early in the morning. When they opened up the shop I called to see if they had received my email. Brian answered the phone and said he had not checked appointments but said I could bring my truck in that day. When I arrived I was greeted by an associate and Brian. I explained what was going on with the truck and they told me up front what the diagnosis fee was and it would take about an hour. I decided to wait. After about an hour Brian approached me and said they it would take a couple of more hours to get parts to fix my truck. I was disappointed but I understood. Brian however offered to give me a ride back home and pick me up when they were done with my truck. Wow! Who does that!! Awesome I almost felt guilty but I took him up on his offer. They fixed my truck and honestly I thought it was going to cost more than i paid. I am grateful and truly appreciate Brian and his staff.

Fortino, Thank you for taking the time to leave such a great review. We look forward to seeing you in the future.

- Honest-1 Auto Care Copperfield
5

Excellent customer service and very nice waiting room!

Honest-1 Auto Care Copperfield is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Copperfield (832) 683-4614 if you have any issues in accessing any area of our website.