Northwest Houston - Copperfield Texas
Auto Repair

I had issues with my AC, they kept me in the loop with every process that they were doing. My car was a complicated issue that unfortunately was not able to be resolved with them. They could of easily charged me for the hours of them searching for the issue, testing, ordering parts to see if it was as sensory issue, re testing, etc. They didn’t! They were extremely honest with me and in the end, helped me financially with what they charged me. They gave me detailed notes with the tests they ran and the results of them so that I could take it to the dealership. They didn’t price gouge me by just randomly testing different things until something worked. I appreciate them for how they handled the situation and I will ensure they have my business. Thank you.

I really love this place. Always very clean and comfortable . The staff is always nice and courteous. Usually doesn’t take long to get oil changed. Unfortunately it took almost 2 hours this time. And I had an appointment. My only other complaint is when I got to my car, there was grease all on my seat - both the seat and the seat back - as well as on the inside of my door. The service guy was very apologetic and tried to clean it with leather cleaner, not a degreaser. I ended up having to go home and clean it myself. (I had spent 3 hours the previous weekend detailing the inside of my car including the leather seats). Accidents happen, and I will continue to use them and recommend them.

Great place to take your, their name says it all, they are honest.....would not take my car anywhere else!!!

I like the.service. Very helpful and they keep me with updates of.my vehicle before to proceed to do they job. I will come back if I need .

I am from San Antonio, Texas and my daughters and I broke down in Houston in our way to Galveston. They provided towing at a reasonable cost and went above and beyond the call of duty to get my Hummer back on the road! Very professional and truely cared about our predicament! Even gave us ride to and from our hotel! Thank you so much to everyone especially Darius, good job!

Been taking two cars here so they have my business. Reasonably priced, professional etiquette and they keep you in the loop on what’s going on with your car. If I drive from spring to come to this shop it’s because I know I’m going to a business that cares about its customers.

Did a good inspection....easy in and out

I’ve been to many mechanic shops since being here in Houston, but the only place I will ever take my vehicles again is here at honest 1 copperfield. For years I’ve noticed everyone here is straightforward from Joe & Taylor at the front to the manager Brian and extremely courteous compared to the other shops. Every issue I’ve had they handled immediately and I haven’t had to come back for the same issue more than once. I always recommend this shop to all my friends and family. I hope this review helps out the business because they definitely don’t receive enough credit, leaving with peace of mind your vehicle is taken care of correctly is priceless. Current customer with 10+ visits and still counting whenever the Jeep decides to act up lol

I’ve been to many mechanic shops since being here in Houston, but the only place I will ever take my vehicles again is here at honest 1 copperfield. For years I’ve noticed everyone here is straightforward from Joe & Taylor at the front to the manager Brian and extremely courteous compared to the other shops. Every issue I’ve had they handled immediately and I haven’t had to come back for the same issue more than once. I always recommend this shop to all my friends and family. I hope this review helps out the business because they definitely don’t receive enough credit, leaving with peace of mind your vehicle is taken care of correctly is priceless. Current customer with 10+ visits and still counting whenever the Jeep decides to act up lol

The staff was friendly, professional and most importantly Honest.