Northwest Houston - Copperfield Texas
Auto Repair

UPDATED 2/1/2021
Mon - Fri: 7:00 AM - 6:00 PM
5

Erika - Thank you for taking the time to leave us a review. We look forward to seeing you on your next visit.

- Honest-1 Auto Care Copperfield
1

Unbelievable, I just read the response from my Dodge Durango post. A vehicle they misdiagnosed charged me $790+ tried additional tow fees the same day I brought it home. The Owner Brian himself is the one in person tried to get me to pay $215 when I just asked for my keys and Id tow it myself to another location. Anthony the sales mgr is just that, a big ole guy pushy Sales man an thinks he knows it all he did get argumentative on the phone when I called the shop to say the SUV would not start after 2hrs from their repair. And told me I would be responsible for charges.. Why would I pay $215 for your mistakes.. I was CRYSTAL CLEAR the engine never overheated that was another lie from Brian. And why I denied the water pump.. The SUV is running fine now after replacing a $7.99 key fob battery. A1 Never replaced the key fob battery the second lie. I physically bought and changed it myself after the second mechanic recommended it. All in all.. my review stands I wouldnt send my wife, daughter or anyone who doesnt need more then an oil change or tire rotation here. Brian you let it ring 2-3x hung up no voicemail why would I have anything else to say to you or your staff. Do better!

1

5

I can’t brag enough about the amazing service I received from the team at Honest-1! They were professional, knowledgeable and very friendly! I love doing business with them.

5

5

Great customer service and communication. Trustworthy and fast.

5

Tried hard but ultimately failed on 3rd try. Will come back.

5

Came in with no appointment to get emissions tested. They took me right away. No wait. In and out in under 20 minutes. Very friendly staff. Been coming here for over 6 years. They are great.

5

Great people. I’ve been coming here for years and will continue to come back

5

I called ahead of time and spoke to Brian about an inspection question. He answered my question and was very friendly. Took my daughter's car for inspection and the girl at the front desk was very nice and the inspection was done right away. was not there very long waiting! thank you Honest-1 very great service and great customer service! I will definitely be recommending to my friends and family!

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