Clean place, friendly service..but the wait was ridiculous. Plus I was quoted the wrong price when I called to make the appointment. I set my wife up an appointment for an oil change and tire rotation. I was given a price of $49.95 and the appointment was for 4:30pm on a Thursday. I made the appointment the previous Monday. Well, when she finally got the car in (over an hour wait) the price was $95. I'm not happy about that at all.
Mr. Anonymous, I am sorry to hear that you didn't have a good experience at Honest-1. We investigate each issue such as this and like to inform the customer of our findings. Upon listening to your call on Monday, you inquired about a Supreme Oil Change Service which included a tire rotation, oil change, fuel and oil treatment. The price of $49.95 was given over the phone. When you wife arrived with the vehicle, upon check in, she stated oil change, tire rotation and balance. The price of a tire balance is not included in the $49.95 Supreme Oil Change Service. Total invoice was $90.42. One hour really is not an excessive amount of time with the tire balance being added. If you would like to discuss please contact me at 281-968-4755 and ask for Brian.
- Honest-1 Auto Care Copperfield